Every message reaches a senior engineer or director — not a queue. We respond within one business day.
New engagements, service questions, capability discussions and everything that doesn't fit another category.
Mutual NDA requests, contract questions, compliance enquiries and all legal correspondence.
Formal procurement submissions. Send RFP/RFI documents directly — we acknowledge within 4 business hours and respond by your deadline.
Invoice queries, payment confirmation, refund requests and all billing correspondence. See our Refund Policy before submitting a dispute.
Report security incidents on EIDDI-managed systems, AUP violations or suspicious activity. Treated as priority — reviewed within 2 hours.
AML/KYC queries, SAR-related matters, sanctions compliance enquiries and all regulatory correspondence. See our AML Policy.
This contact page is for EIDDI's IT & Technology vertical only. For the full EIDDI Solutions company, visit www.eiddisolutions.com